METHOD OVERVIEW
This section pulled entirely from W.M.K. Trochim’s Unobtrusive Measures: Content Analysis.
Content analysis is the analysis of text documents. The analysis can be quantitative, qualitative or both. Typically, the major purpose of content analysis is to identify patterns in text. Content analysis is an extremely broad area of research. It includes:
A. Thematic analysis of text
The identification of themes or major ideas in a document or set of documents. The documents can be any kind of text including field notes, newspaper articles, technical papers or organizational memos.
B. Indexing
There are a wide variety of automated methods for rapidly indexing text documents. For instance, Key Words in Context (KWIC) analysis is a computer analysis of text data. A computer program scans the text and indexes all key words. A key word is any term in the text that is not included in an exception dictionary. Typically you would set up an exception dictionary that includes all non-essential words like “is”, “and”, and “of”. All key words are alphabetized and are listed with the text that precedes and follows it so the researcher can see the word in the context in which it occurred in the text. In an analysis of interview text, for instance, one could easily identify all uses of the term “abuse” and the context in which they were used.
C. Quantitative descriptive analysis
Here the purpose is to describe features of the text quantitatively. For instance, you might want to find out which words or phrases were used most frequently in the text. Again, this type of analysis is most often done directly with computer programs.
